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Blaze don't turn on

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‎11-08-2018 21:57 - last edited on ‎11-09-2018 06:43 by Moderator Alum

‎11-08-2018 21:57 - last edited on ‎11-09-2018 06:43 by Moderator Alum

Hey guys, this is my first post, I just got the Fitbit Blaze, I already charge it and set it up, but after the set up it doesn't turn on and when it tries to sync it doesn't. I have put it back in the charger and the Fitbit logo appears but that is about it. Can somebody help me?

 

 

Moderator edit: subject for clarity

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‎11-09-2018 06:43 - last edited on ‎07-07-2025 08:09 by Fitbit Moderator

‎11-09-2018 06:43 - last edited on ‎07-07-2025 08:09 by Fitbit Moderator

It's great to see you around @jchichuv.

If your tracker isn't turning on, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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