Blaze estimated 9,000 cal / not tracking calories

[Hernando]

As the title says, I checked how much I was going to be able to eat today and the dashboard stated I could eat 9,000 calories based on the daily estimation burn. While I would love for this to be true, I know that it is not.

I've been sitting at my desk since 930am and the fitbit has been off my hand, on my desk, with the sensor facing a wall.

Later this evening, I went on a 20 minute run at an 8 min/mile pace and it tracked 0 calories. I stopped the exercise and started a weight regiment, again, 0 calories. 

I've performed the suggested actions of:

resetting the device by hold the left button and bottom right button

cycling power to the device

Turning the heart rate monitoring from off/waiting a few seconds/and turning it back on

None of these have seemed to rectify the issue. Im afraid that I have a bricked device after just 2 months of use which is rather unacceptable. Any ideas?

[SteveH]

It might be worth checking your profile settings for age, height, weight etc as if one of these has accidentally changed it could have this effect: https://www.fitbit.com/user/profile/edit

[Hernando]

SteveH thanks for the reply. Checked my profile and it still has the same data as I had input before.