help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze firmware needs updating

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-08-2017 17:38

‎02-08-2017 17:38

So my blaze says firmware update required to sync but yet when I hit update tracker software it says my blaze is up to date(update tracker software button never goes away though). How do I actually update the firmware if this says everything is updated? 

Best Answer
1 BEST ANSWER

Accepted Solutions

‎02-09-2017 03:04

‎02-09-2017 03:04

A warm welcome to the Community @KJudds89. Could you please tell me where are you seeing this message, from a computer or mobile device? In the meantime, I recommend logging out from the Fitbit app and log back in again. If you keep seeing this message, please check the How do I update my tracker's firmware? post.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
3 REPLIES 3

‎02-09-2017 03:04

‎02-09-2017 03:04

A warm welcome to the Community @KJudds89. Could you please tell me where are you seeing this message, from a computer or mobile device? In the meantime, I recommend logging out from the Fitbit app and log back in again. If you keep seeing this message, please check the How do I update my tracker's firmware? post.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎02-09-2017 03:22

In response to AlejandraFitbit

‎02-09-2017 03:22

@AlejandraFitbit It was on the mobile but after logging out and logging back in its no longer there and my fitbit will now sync correctly!

 

Thank you!!

Best Answer

‎02-09-2017 03:50

In response to KJudds89

‎02-09-2017 03:50

Those are great news @KJudds89. I am glad to hear that your tracker is now working properly. If you need anything else, do not hesitate in posting it.

 

Happy stepping! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer