Blaze fit bit not charging right

[Latty20087]

Has anyone had a problem with their Fitbit Blaze no charging right? Mine has been plugged in all day and as soon as I take it off it will show half battery, then about few hours later die. And sometimes just die right after I take it off the charger. But when it's on the charger it will not charge more then half but even with half battery like I said it normally just dies I'm lucky to get a couple hours out of it.

Thanks for the help in advance

[SunsetRunner]

Hey my Fitbit Blaze is doing same and it's not yet a year old. 

How can you get them fixed or replaced under warranty? 

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@Latty20087wrote:

Has anyone had a problem with their Fitbit Blaze no charging right? Mine has been plugged in all day and as soon as I take it off it will show half battery, then about few hours later die. And sometimes just die right after I take it off the charger. But when it's on the charger it will not charge more then half but even with half battery like I said it normally just dies I'm lucky to get a couple hours out of it.

Thanks for the help in advance

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[Latty20087]

Yeah, mine is about 3 months old. I got a hold of fitbit and they said that it's definitely not normal for it to do that. They are sending me a replacement.

[Latty20087]

Yeah, mine is about 3 months old. I got a hold of fitbit and they said that it's definitely not normal for it to do that. They are sending me a replacement

[SunsetRunner]

How did you get in touch with them? I do not want a Twitter account... lol

[Latty20087]

877-623-4997 that's the customer service number. They will ask your name, and email your fitbit is under. They can see the last sync and such. They said mine was 90% yesterday then went from 70% to 20% which isn't normal. And said mine was under warranty.

[Sarah2018]

Thank you for providing this number! This is exactly my situation as well so I'm on the phone with the helpdesk now and I believe they will be replacing my device.