Blaze floors inaccurate

[shellyness]

I've had a Fitbit for several years now and a Blaze for about a year and a half. Staring on late last week, my Blaze started over recording floors climbed. I usually get about 35 on the weekend when I golf, and I had 169 floors on Sunday. I've recorded over 530 floors since Thursday of last week!

I restarted my Blaze last night, but have already recorded 16 floors (though I should only have about 2).

Moderator edit: Subject for clarity

[AlejandraFitbit]

A warm welcome to the Forums @shellyness and thanks for troubleshooting this by yourself.

Your Blaze may give you extra floors for a variety of reasons. Occasionally your tracker may detect pressure changes unrelated to elevation gains, such as a gust of wind, weather change, or opening a door. Exposure to excess moisture can also result in extra floors being counted. This happens if the pathway to the altimeter on the back of your tracker becomes temporarily blocked with sweat or water.

I recommend restarting your Blaze a couple of times more, then find a location where you have 2 flights of stairs in a row, keep in mind that each flight of stairs should be at least 10 feet tall. After this, put your tracker on your wrist and walk up the 2 flights in a row without stopping. 

Let me know if the amount registered stills too high. 

[shellyness]

Thank you for your reply but that did not help.  I've wracked up 27 floors sitting at my desk today.  Yesterday I supposedly had over 250 floors.  Restarted my fitbit 3 times in a row.

[AlejandraFitbit]

Thanks for the information @shellyness and @Kotli for stopping by.

Since the instructions provided didn't work, I recommend keeping an eye on your inbox for further instructions. 

Catch you later. 

[Rich_Laue]

Not really @Kotli, your inbox is where users, moderators and support can send you private messages,  my guess is that a case has been opened so you can receive one on one help.

Now when it comes to  stair counting problems, a restart of the tracker, or cleaning the barometer hole is really the only thing a user can do.

Changesin barometr8c pressure, such as walking in or out of an environmentally controlled room or building, wind, an open window in a car, or an approaching storm all may give false stair counts.