Blaze froze on startup then stopped altogether

[Xxhardingm]

Had my blaze a little over a year. Two days ago it froze on the logo screen. It lasted like that for a couple of hours and now just won’t charge. Considering the expense of this product I’m massively disappointed. Not good for Fitbit now there are so many other competitors in this space. I’ve tried the restart and charging, the device just gets ridiculously hot but still appears to be completely dead

[DavideFitbit]

Hi @Xxhardingm, welcome to the Fitbit Community forums. Sorry for the late reply. 

Thank you for this information about the Blaze's screen that is frozen with the Fitbit logo and for confirming that you already tried to restart and charging the device. I've gone ahead and sent your information to the Customer Support team for further assistance with this, so you should be getting a reply soon. Keep an eye on your inbox. 

Thank you also for taking the time to share your feedback about the Blaz. Comments from users are always useful to continue to improving the quality of products and services. 

Keep me posted on the outcome.