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Blaze- frozen black screen

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‎09-13-2016 04:12

‎09-13-2016 04:12

I was trying to start the log on my workout this morning and accidentally hit run so I backed out and it frozen on the run screen then went black and now it won't do anything! Any way to reset it or is it just toast I've only had this thing a month and loved it up until now!!
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2 REPLIES 2

‎09-13-2016 05:12

‎09-13-2016 05:12

hold down the left button with the botton right button until the fitbit logo comes us- this is a reset but if it doesnt work then i dont know that to do

Best Answer

‎09-15-2016 06:49

In response to yhussein

‎09-15-2016 06:49

A warm welcome to the Forums @JNoelle83 and @yhussein thanks for stopping by and the recommendations. I would like to know if you keep having problems with your Blaze? If you do, I recommend trying the restart procedure a couple of times more. If this doesn't work, feel free to contact our support team directly. For a faster response you can contact them via phone or chat. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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