Blaze frozen

[Jules1965]

My Fitbit has frozen and I am not able to re-start it, help please 🤔🤔

[Kmransom123]

@Jules1965  If your screens are not responding, and buttons are not working (so you could reboot), then you may have to wait until the battery drains.  Then charge and see if it responds any then.

[Jules1965]

@Kmramsom123 my battery has drained overnight so I will charge it shortly and see what happens. Will let you know 😊😊

Sent from my iPad

[AlejandraFitbit]

A warm welcome to the Community @Jules1965 and @Kmransom123 thanks for stopping by.

I would like to know if the tip provided by our friend here worked for you? If it didn't and you still having problems restarting the Blaze, please feel free to get in touch with our support team, for a faster response you can contact them via phone or chat.

Catch you later. 

[Jules1965]

The battery died overnight and when I charged it, it seemed to re-boot it 👍👍

Sent from my iPhone

[AlejandraFitbit]

Those are great news @Jules1965. I am glad to hear that your tracker is now working properly. If you need anything else, do not hesitate in posting it.

Happy stepping!