08-21-2017 15:09 - edited 08-21-2017 15:46
08-21-2017 15:09 - edited 08-21-2017 15:46
The Blaze has been running fine for the past few months since purchase, but suddenly, it went blank screen. Expecting that the battery was dead, I charged it for a few hours. I can see the battery as full, when charging, but once I take it out of the charger, it will not respond to any actions. Tried to reboot it, with the left an lower right buttons pressed together for 15-20 seconds but no luck. Any suggestions please? If the battery dead?? Am I covered under first year warranty?
08-21-2017 20:24
08-21-2017 20:24
Is it responding on the charger?
08-21-2017 20:43
08-21-2017 20:43
Yes, that is correct. When inside the charger, I can see the battery sign as full. The screen is responding, and I am able to change settings, but it goes OFF, once I take it out of the charger, and does not respond at all!!
TIA for your help.
09-19-2019 19:18
09-19-2019 19:18
Did you find a solution to this?
09-19-2019 19:23
09-19-2019 19:23