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Blaze giving Clock Error message

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‎07-12-2018 20:20 - last edited on ‎07-13-2018 04:33 by Moderator Alum

‎07-12-2018 20:20 - last edited on ‎07-13-2018 04:33 by Moderator Alum

Purchased new phone and did not connect with my Blaze for a couple of months, now when I attempt to link with phone I get a Clock error message. My Blaze will not respond, suggestions?

 

Thanks

Liz

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎07-13-2018 04:35

‎07-13-2018 04:35

A warm welcome to the Community @PioneerWomen.

 

Have you tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

I also suggest changing your clock face by following the instructions in the help article How do I change the clock face on my Fitbit device?.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-04-2018 09:24

‎08-04-2018 09:24

After 3 months of frustration by having this problem with my fitbit blaze, "Setting up a new device" method worked successfully for me. Forum did not help, but this video did:

https://www.youtube.com/watch?v=lnlHwC7FMxU

Hope it works for you too!

Fix Clock Error when changing clock face on Fitbit
Fix Clock Error when changing clock face on Fitbit
youtube.com/watch?v=lnlHwC7FMxU
This vid helps Fix Clock Error ("Clock Error Go to the Fitbit mobile app and try another clock") when trying to change the clock face on your Fitbit app. Read text guide@ http://uninstallguides.freeforums.net/thread/1075/clock-error-fitbit-when-changing Learn more? * ...
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