Blaze giving Clock Error message

[PioneerWomen]

Purchased new phone and did not connect with my Blaze for a couple of months, now when I attempt to link with phone I get a Clock error message. My Blaze will not respond, suggestions?

Thanks

Liz

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @PioneerWomen.

Have you tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

I also suggest changing your clock face by following the instructions in the help article How do I change the clock face on my Fitbit device?.

Let me know the outcome. 

[Ant_S]

After 3 months of frustration by having this problem with my fitbit blaze, "Setting up a new device" method worked successfully for me. Forum did not help, but this video did:

https://www.youtube.com/watch?v=lnlHwC7FMxU

Hope it works for you too!