01-18-2018 18:38
01-18-2018 18:38
So my Blaze green lights stopped. I rebooted it and the green lights came back. But, it seems like they are flashing now and again a quick orange?
It was low on battery so before I rebooted it, I charged it. 23 minutes it took to fully charge. Also. Battery life possibly 2 days. No more than 3. I stupidly didn’t buy it from the Fitbit shop. Impulse buy from Argos. In store. Lost receipt so not even sure if I can exchange?
01-18-2018 18:52
01-18-2018 18:52
If you paid via credit or debit card then that should be enough for proof of purchase if you can't find your receipt, if you paid by cash then I'd still ask. No harm in asking in either case.
01-18-2018 21:35
01-18-2018 21:35
Contact (email) the Fitbit Help desk. They know exactly when you turned your Fitbit on, so even without a receipt, chances are pretty good they will be able to help you out under warranty. I’ve found the Fitbit support folks to be very responsive. In my experience, they’ve always backed up their warranties.
01-19-2018 09:35
01-19-2018 09:35
I would first swipe over to settings, tap the screen, scroll to the end of the list, tap shutdown, and confirm. Now press any button to turn on.
This is a hard restart, if the Blaze still does not work properly then contact.fitbit.com
Link may also be found under help below or in help on the Fitbit app, or in the top right corner of this page.