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Blaze grey screen

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‎05-31-2018 21:37 - last edited on ‎06-01-2018 05:36 by Moderator Alum

‎05-31-2018 21:37 - last edited on ‎06-01-2018 05:36 by Moderator Alum

I only have a blank grey screen when I try and power on my Fitbit, and when I plug it in to charge it becomes severely warm/hot after a little while. Any ideas?

 

 

Moderator edit: subject for clarity

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‎06-01-2018 05:37

‎06-01-2018 05:37

A warm welcome to the Community @Miles92.

 

I am sorry to hear about the issues you are experiencing with your Blaze, I just want to let you know that I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

 

Let me know if you need anything else. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-30-2021 08:41

‎09-30-2021 08:41

Did you get this sorted ..or was it the end? 

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