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Blaze having a hard time staying connected to ios

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‎10-20-2017 05:26

‎10-20-2017 05:26

Every couple days my iphone stops syncing with my blaze.  The app opens and says 'looking' and never connects.  I have to restart iphone each time to reconnect.

It seems to do it every three to four days.  Not sure what is happening as I haven't changed any settings.

My ios software is up to date as of today.  Note...this did not happen before the latest ios 11 update

Best Answer
2 REPLIES 2

‎10-21-2017 08:13

‎10-21-2017 08:13

That update is causing a lot of problems for people. I believe Apple is looking at another update to fix it.

Best Answer

‎10-22-2017 06:00

‎10-22-2017 06:00

It's great to see you around @jkquinn, thanks for troubleshooting this by yourself and @SunsetRunner thanks for stopping by.

 

If you are having issues connecting your tracker with your phone, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

I hope this helps, let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer