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Blaze heart rate and active minutes issues

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‎09-08-2018 18:23 - last edited on ‎09-09-2018 04:32 by Moderator Alum

‎09-08-2018 18:23 - last edited on ‎09-09-2018 04:32 by Moderator Alum

I'm sick this days and most of a time I'm laying on a bed and my Fitbit counting like I have 160 bpm and 540 active minutes! That's not true, I walked 2000 steps only today... I've been with this watch a year and I feel upset now, seems like I have to say goodbye to my watches.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-09-2018 04:34

‎09-09-2018 04:34

A warm welcome to the Community @Natanta.

 

Remember that your active minutes will be measure depending on your heart rate information. In this post, you will be able to see some things that might affect the heart rate reading and some tips to improve it.

 

If after following those tips you keep seeing inaccuracies in your Blaze, let me know.

 

Catch you later. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-09-2018 12:51

In response to AlejandraFitbit

‎09-09-2018 12:51

Hi Alejandra, I have read the post . I tried to do what it said but didnt change anything. What else can I do? Thanks a lot for your help

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‎09-10-2018 09:00

In response to Natanta

‎09-10-2018 09:00

Hi,

 

I'm having a similar issue except I didn't wear mine all weekend and it registered over 120 mins of exercise.  It sat on my dresser all weekend so I don't understand where it's picking up a heart rate or activity.  This glitch is effecting my daily calorie burn.  Help!

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