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Blaze heart rate information inaccurate

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‎11-23-2018 17:27 - last edited on ‎11-25-2018 04:28 by Moderator Alum

‎11-23-2018 17:27 - last edited on ‎11-25-2018 04:28 by Moderator Alum

Have to say.. I am very disappointed with Fitbit. I have the Blaze and I have spoken to them through chat and on the phone and am not happy! I have been in the hospital with a HR of 125-130 and my Fitbit showed a HR of 50-60. And again had it checked and it was showing 65 when I had a HR of 95. Back in hospital again with a HR of 105 and my Fitbit shows 56. I have followed all the steps both times and it does not track correctly. I was told that Fitbit does not replace the trackers for this issue. I could understand it being out by a little bit but this is ridiculous! Do not buy one if you actually want to track your heart rate!

 

 

Moderator edit: subject for clarity

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‎11-25-2018 04:29 - last edited on ‎06-09-2023 11:22 by Fitbit Moderator

‎11-25-2018 04:29 - last edited on ‎06-09-2023 11:22 by Fitbit Moderator

It's great to see you around @randyandsandy.

I appreciate all the efforts in trying to fix this. If you are seeing that your heart rate information isn't being accurate, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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