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Blaze heart rate monitor is not working

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‎10-20-2018 15:17 - last edited on ‎10-21-2018 04:23 by Moderator Alum

‎10-20-2018 15:17 - last edited on ‎10-21-2018 04:23 by Moderator Alum

Bought it and really upset as had it working fine until now! I have tried restarting/ reset/ power down. I don’t know what else to do! I think it is under manufacturing warranty but need to have someone contact me.

 

 

Moderator edit: subject for clarity

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‎10-21-2018 04:25

‎10-21-2018 04:25

Hey @Armz, thanks for your participation in the Community.

 

I appreciate all the efforts in trying to fix this issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Catch you later. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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