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Blaze heart rate monitor not working and battery short life

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‎04-24-2019 03:47 - last edited on ‎04-25-2019 17:21 by

‎04-24-2019 03:47 - last edited on ‎04-25-2019 17:21 by

Tried all the reset suggestions but still nothing. Green lights is on but not blinking. No rate shown on front face. All settings on .. on Blaze and App.

Please help

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎04-24-2019 08:34

‎04-24-2019 08:34

Same issue here. Reset, shut it down, removed the app, removed it from my phone and readded and still nothing. Green lights are on. 

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‎04-25-2019 17:21

In response to Moneyman1229

‎04-25-2019 17:21

A warm welcome to the Community @ChristiaanKotze and @Moneyman1229 ! I am sorry for the late response. 

 

I appreciate your participation in the Forums and for sharing the details of the difficulty you're having with the heart rate monitor and battery on your Fitbit Blaze devices. Thank you for your troubleshooting efforts. Please confirm if these are the steps you took to restart your device: How do I restart my Fitbit device?

 

I also recommend checking your heart rate setting and other tips that can affect your heart rate tracking here. 

 

Regarding the battery, I recommend checking these tips for preventing battery drain as battery use is affected by various factors and settings.

 

Let me know how it goes!

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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