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Blaze heart rate monitor stopped working

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‎08-19-2018 08:33 - last edited on ‎08-20-2018 04:27 by Moderator Alum

‎08-19-2018 08:33 - last edited on ‎08-20-2018 04:27 by Moderator Alum

Me and my wife's Blaze heart rate monitor stopped working at the same time. We have done everything in the forums, is it an update issue?

 

 

Moderator edit: subject for clarity

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‎08-20-2018 04:29

‎08-20-2018 04:29

A warm welcome to the Community @Dmcguire1.

 

Thanks for troubleshooting this issue by yourselves. If you are having problems with your heart rate information, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it. You can also check the help article Why don't I see my heart rate on my Fitbit device?.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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