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Blaze heart rate not being registered

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‎08-25-2018 02:27 - last edited on ‎08-26-2018 04:19 by Moderator Alum

‎08-25-2018 02:27 - last edited on ‎08-26-2018 04:19 by Moderator Alum

My heart rate monitor is not working. I have also shut down, restarted and researched it is not responding! This function haven't worked since Wednesday this week.

 

 

Moderator edit: subject for clarity

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‎08-26-2018 04:20 - last edited on ‎10-20-2025 17:02 by Fitbit Moderator

‎08-26-2018 04:20 - last edited on ‎10-20-2025 17:02 by Fitbit Moderator

It's great to welcome you @Knut59.

Thanks for troubleshooting this by yourself. If your heart rate information isn't being recorded, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-26-2018 09:53

‎08-26-2018 09:53

Hey, 

 

On my Dashboard display. Miles walked, active minutes, floors, bpm numbers are visible for that day. But unfortunately, Calories burnt and Steps taken are not actively showing. I can see the symbols, but no numbers displaying. It's clearly syncing but not staying connected. Could you please offer some assistance as to why this is occurring? And or solution as to what I can do, to solve  this minor glitch.

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