09-11-2016
07:14
- last edited on
11-08-2018
18:05
by
DavideFitbit
09-11-2016
07:14
- last edited on
11-08-2018
18:05
by
DavideFitbit
Hi,
I have only had my Blaze a few weeks and the heart rate stopped working..
I restarted it many times and the green lights on the back still don't work.
😞
Moderator edit: format
Best Answer09-11-2016 07:27
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-11-2016 07:27
@mgmtdee63 Double check the settings on the Blaze to be sure heart rate didn't get accidentally turned off.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
09-11-2016 07:36
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-11-2016 07:36
This can also be checked through the device settings on the web or app.
Best Answer