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Blaze heart rate not working

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‎06-24-2018 03:38 - last edited on ‎06-25-2018 06:02 by Moderator Alum

‎06-24-2018 03:38 - last edited on ‎06-25-2018 06:02 by Moderator Alum

Spoke to your very helpful staff member Cloyd, regarding my Blaze heart rate and BPM not working. He told me what I should try but it didn't work. What can I do as I use it when I exercise?

 

Ta Geoff

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎06-24-2018 09:25

‎06-24-2018 09:25

What did he ask you to try, or should I be asking, what is tyetprobpem with the heart rate? 

Best Answer

‎06-24-2018 16:28

In response to Rich_Laue

‎06-24-2018 16:28

 Hi my bpm and heart rate carny get it to work as I use for the gym .it just stopped working , everything else okay thanks Geoff 

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‎06-24-2018 18:44 - edited ‎06-24-2018 18:45

In response to Rich_Laue

‎06-24-2018 18:44 - edited ‎06-24-2018 18:45

Sorry @Geoffrodgerson no i did not notice. Seehow to get a users attention 

 

You say your heart rate doesn't come on .Is your heart rate enabled. 

How do I change the heart rate setting on my Fitbit device?

Do the heart rate lights flash? 

Is this all the time? 

Best Answer

‎06-25-2018 06:07

‎06-25-2018 06:07

I hope you are doing well @Geoffrodgerson and @Rich_Laue thanks for stopping by.

 

I appreciate the efforts in trying to fix the heart rate issue you are experiencing and would like to know if the instructions provided by our friend worked? Are you still having issues with your Blaze?

 

Hope to hear from you soon. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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