01-30-2017 11:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-30-2017 11:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi, I'm using a Blaze with Android on a Samsung S6 Edge. My issue is with the heart rate on the graphs only recording overnight and during the day not showing on the graphs I just have a dotted line. If I check the Blaze during the day HR is showing and seems to be accurate. Picture attached, Very grateful for any advice.
This just started last week it was working well before then.

02-05-2017 03:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



02-05-2017 03:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
It's great to see you around @rjgmummy and thanks for the attachments. Keep in mind that your information will update regarding the time you sync your tracker, if you sync your tracker at 12:00 PM you will be able to see only the information that your tracker has registered at that time, if you sync your tracker before going to bed you will be able to see your all day information. I recommend checking this post, where you will be able to see some tips to improve your heart rate performance.
Catch you later.

02-05-2017 03:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-05-2017 03:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Please look again at the screenshot and you will see that the tracker has
only registered overnight for the entire week and all the daytime activity
shows as a dotted line.
Please pass this email onto someone who can give me a sensible response.

02-07-2017 08:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-07-2017 08:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I had exactly the same problem - only showing heart rate data for nights not days on the heart rate menu, but definitely still recording properly as it would track heart rate during workouts etc. I use an iPhone 5c and Installing an update from the appstore (v 2.32.1) fixed this problem.
02-12-2017 04:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



02-12-2017 04:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
A warm welcome to the Community @pollyjane43 and thanks for the information. @rjgmummy Have your checked if your app is updated? If you haven't, I recommend following the instructions provided in the How do I update my Android Fitbit app? post.
See you around.

02-12-2017 06:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-12-2017 06:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
is up to date. Please can I have a sensible solution that does not include
a, is the app up to date,
b, Have you uninstalled and reinstalled,

