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Blaze heart rate sensor isn't working

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‎09-23-2018 05:58 - last edited on ‎09-24-2018 04:10 by Moderator Alum

‎09-23-2018 05:58 - last edited on ‎09-24-2018 04:10 by Moderator Alum

No heart rate or sleep details, green lights have stopped flashing.

 

 

Moderator edit: subject for clarity

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‎09-24-2018 04:11 - last edited on ‎09-10-2025 13:43 by Fitbit Moderator

‎09-24-2018 04:11 - last edited on ‎09-10-2025 13:43 by Fitbit Moderator

It's great to see you around @KellyBlake.

If you are having issues with your Blaze heart rate sensor, I recommend restarting your Blaze by following the instructions provide in the help article How do I restart my Fitbit device?. Also check that your heart rate setting is set to "On" or "Auto".

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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