08-26-2018
14:45
- last edited on
08-27-2018
04:18
by
AlejandraFitbit
08-26-2018
14:45
- last edited on
08-27-2018
04:18
by
AlejandraFitbit
I have been using Blaze for 7 months. Recently it stopped showing heart rate.. it just shows --. Sent for repair after waiting for more than 20 days I got back the repaired one. Surprisingly it was not charged so I was not able to check at the shop. When I came home checked it was all same no repairing done at all. So much disappointed the way its been handled.
Moderator edit: subject for clarity
08-27-2018 04:19
08-27-2018 04:19
Hey @Arvind3007, a warm welcome to the Community.
I am sorry to hear about the issues you are experiencing with your Blaze heart rate information and recommend taking a look at the help article Why don't I see my heart rate on my Fitbit device? and follow the instructions provide there.
Let me know the outcome.
08-27-2018 04:52
08-27-2018 04:52
08-29-2018 04:06
08-29-2018 04:06
Thanks for the update @Arvind3007. So, just to be clear, you are now able to see your heart rate information on your Blaze?
Keep me posted.