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Blaze heart rate stuck at 70bpm

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‎03-27-2019 12:49

‎03-27-2019 12:49

My blaze is stuck at 70bpm. It was working fine until I charged it and now it's continuously showing 70bpm even while eworkin out. I've seen/ read similar posts on here and followed all suggestions...restart, HR to off/auto/ on, uninstalling, adding it as a new device etc...but no joy at all. It's only 6 months old.

Any other suggestions???

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‎03-28-2019 08:26 - last edited on ‎04-23-2025 05:24 by Fitbit Moderator

‎03-28-2019 08:26 - last edited on ‎04-23-2025 05:24 by Fitbit Moderator

@Jo6475 Welcome! It's great to see you around! 

I will gladly assist you with this and thank you for troubleshooting the issue. Since the issue persist please let our Support team know so they can further assist you. You will get an email from them as I created a ticket for you.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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