Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Forums @Bolter123.
If your Blaze button isn't working, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button. After this, restart your tracker.
Let me know the outcome. ![]()
Best AnswerI have the same problem which started yesterday evening. I have tried all the advice I have seen on the forum, including cleaning with a toothpick and air, doing shutdown, charging, changing clock face! and nothing has helped. I am unable to do a restart and at this point it’s pretty much rendered useless. It’s utterly frustrating. Any advice?
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Forums @elmoeaston.
Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer you a solution for this?
Hope to hear from you soon. ![]()
Best Answer