06-20-2018 05:55
06-20-2018 05:55
Hello everyone!
I have a problem with my Fitbit counting steps when I’m not wearing it.
I don’t wear my Blaze while I’m sleeping. I take it off at night and put it on my nightstand. A couple of weeks ago I woke up and my Fitbit has counted 150 steps even though I wasn’t wearing it. It didn’t do it again for awhile until this morning when I woke up and it had counted 483 steps. I’m wondering if anyone else has had this problem and if they know how to fix it.
Thanks!
Answered! Go to the Best Answer.
06-21-2018 08:35
06-21-2018 08:35
A warm welcome to the Community @Dwmcintyre8.
I would like to know if there was a fan or anything that may have been buzzing or vibrating on the same surface that your Blaze was placed on? If there was, I recommend placing the tracker on a different surface without any vibration and see if the issue persists.
Let me know the outcome.
06-21-2018 08:35
06-21-2018 08:35
A warm welcome to the Community @Dwmcintyre8.
I would like to know if there was a fan or anything that may have been buzzing or vibrating on the same surface that your Blaze was placed on? If there was, I recommend placing the tracker on a different surface without any vibration and see if the issue persists.
Let me know the outcome.
06-21-2018 14:36
06-21-2018 14:36
I actually do have a small fan on the nightstand. I didn’t think it made enough vibration however. I’ll move the charger and see how that goes. Thanks!
06-22-2018 04:23
06-22-2018 04:23
That's great @Dwmcintyre8, I am glad to see here that we found the solution for this inconvenience. Try to place the tracker is another surface and let me know how it goes.
Catch you later.