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Blaze is flickering with two colors

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‎06-12-2017 16:45 - last edited on ‎08-17-2017 14:05 by Fitbit Moderator

‎06-12-2017 16:45 - last edited on ‎08-17-2017 14:05 by Fitbit Moderator

My Fitbit is flickering with two different colors and I can't access it.  Never had this happen before.  Almost one year old.  Should I return this product? Thanks 

 

Moderator edit: Updated subject for clarity 

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Accepted Solutions

‎06-13-2017 00:03

‎06-13-2017 00:03

I would first try restarting it using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If that doesn't fix it then, as you will still be within warranty, I would contact customer support via:

 

contact.fitbit.com

 

View best answer in original post

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2 REPLIES 2

‎06-13-2017 00:03

‎06-13-2017 00:03

I would first try restarting it using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If that doesn't fix it then, as you will still be within warranty, I would contact customer support via:

 

contact.fitbit.com

 

Best Answer

‎06-13-2017 10:17

In response to SteveH

‎06-13-2017 10:17

Thank you very much! It worked!
Best Answer