Blaze is frozen

[Amberlb]

I can't get to my exercise icons or anything beyond first screen

[FerdinandFitbit]

Hi there @Amberlb. Good to see you in the Community! 🙂

Have you tried to restart your tracker? You can do this by pressing and holding the left and lower right buttons for 10-15 seconds. After that, your tracker should turn off, come back on and it should work normally.

Let me know how it goes.

[fudge22]

Define "First Screen"

Have you completed the initial setup of the blaze?

[IPC]

Same problem here, I can swipe past the clock face to my fitness parameters which are functioning, but not back to the clock or anywhere else.  I reboot, works for a while and then the same thing.  Buttons do not work either at this point except to reset.  Frustrating.

[FerdinandFitbit]

Hi there @IPC. Welcome to the Fitbit Community! 🙂

I'm sorry to hear that your tracker is not responding properly when you try to swipe across the screens 😕

Since you've already restarted your tracker and this is still happening, I can recommend getting in touch with the Support Team directly for them to take a deeper look and they will be happy to help you out with this.

Anything else you may need, let me know!