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Blaze is frozen

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‎07-16-2018 04:24

‎07-16-2018 04:24

Woke up this morning and Blaze was frozen on daily recap page. Cannot get it to move to watch page or any other page and will not sync or charge. This is my third Fitbit and I am getting tired of problems. Thought blaze is great but now I think I should have went with Apple like my daughtet

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‎07-16-2018 10:52

‎07-16-2018 10:52

Hi, @Chefbarn! Have you tried restarting your Blaze? Hold down the left and bottom right buttons for about 10 seconds and you should feel it vibrate. It might take a few tries.

MakMak | Community Council

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3 REPLIES 3

‎07-16-2018 10:52

‎07-16-2018 10:52

Hi, @Chefbarn! Have you tried restarting your Blaze? Hold down the left and bottom right buttons for about 10 seconds and you should feel it vibrate. It might take a few tries.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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‎07-18-2018 20:11

In response to MakMak

‎07-18-2018 20:11

Thanks did it and all is good again
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‎07-21-2018 07:45

In response to Chefbarn

‎07-21-2018 07:45

Great to see new faces @Chefbarn, welcome and @MakMak thanks for stopping by.

 

I am glad to see here that the instructions provided by our friend worked and that your tracker is now working properly. If there is anything else we can help you with, do not hesitate to post it.

 

Happy stepping! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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