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Blaze is frozen

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‎09-03-2018 08:27 - last edited on ‎09-05-2018 04:44 by Moderator Alum

‎09-03-2018 08:27 - last edited on ‎09-05-2018 04:44 by Moderator Alum

My Blaze is only showing the Fitbit logo. This keeps flashing up. It will not reset it will not re-pair with my phone.

 

 

Moderator edit: subject

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‎09-05-2018 04:46

‎09-05-2018 04:46

A warm welcome to the Community @Jenscouse.

 

Thanks for troubleshooting this by yourself. Since the instructions you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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