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Blaze is frozen

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‎10-02-2018 03:58 - last edited on ‎10-03-2018 04:46 by Moderator Alum

‎10-02-2018 03:58 - last edited on ‎10-03-2018 04:46 by Moderator Alum

My Blaze is stuck on the today diamond screen which is distorted and flashing occasionally. I did a restart yesterday which worked but just back from the gym and gas gone again and won't restart, any ideas, suggestions welcome.

 

 

Moderator edit: subject for clarity

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‎10-03-2018 04:48 - last edited on ‎10-17-2025 11:11 by Fitbit Moderator

‎10-03-2018 04:48 - last edited on ‎10-17-2025 11:11 by Fitbit Moderator

It's great to welcome you @Germainl.

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you have already created a case with them. I know they will be glad to help you out and provide you with a solution.

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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