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Blaze is less than a year old... battery life is 4 hours or less

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‎05-22-2018 20:16

‎05-22-2018 20:16

My Blaze had a great battery life of 3 or 4 days. A few days ago it died a few hours after I charged it. Charged it again, same thing. Maybe 4 hours before it died. Tried a 3rd time. 4 hrs or less. My Blaze is not even a year old. I changed nothing on the settings. The battery obviously crapped out. Same thing happened with the Surge I had. I'm ready to walk away from Fitbit for good. Love the product and the app. Hate the battery life.

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‎05-22-2018 21:00

‎05-22-2018 21:00

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

 

How do I charge my Fitbit device?
http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Community Council Member

Wendy | CA | Moto G6 Android

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