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Blaze is losing time and it won't sync

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‎07-08-2019 14:34 - last edited on ‎07-23-2019 15:30 by Fitbit Moderator

‎07-08-2019 14:34 - last edited on ‎07-23-2019 15:30 by Fitbit Moderator

Anyone else have a problem with blaze not working.  I tried to reboot. Even reinstall firm Ware bit I have failed to fix issue

 

 

Moderator edit: updated subject for clarity

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‎07-23-2019 15:28 - edited ‎03-27-2024 08:01

‎07-23-2019 15:28 - edited ‎03-27-2024 08:01

Welcome to the Community Forums @dshall58! I'm sorry for the late response. Thanks for already restarting your Blaze to solve the syncing issue. 

Syncing your tracker is super important for it to keep the correct time, that's how it works. Now, if you're having problems with it syncing, that would be the reason why time is not correct.

The first thing I can suggest would be to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. After that, try to make your tracker to sync to your app and see how it goes.

If the syncing difficulties persists, please follow the troubleshooting steps provided at: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


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