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Blaze is not charging

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‎05-16-2017 09:58 - last edited on ‎05-18-2017 05:52 by Moderator Alum

‎05-16-2017 09:58 - last edited on ‎05-18-2017 05:52 by Moderator Alum

Blaze got discharged  but not completely heart rate sensor is still working though and there is no charging sign when I plug in.

 

Moderator edit: Subject for clarity

 

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‎05-18-2017 05:53

‎05-18-2017 05:53

Welcome to the Forums @Laombre3 and @WendyB thanks for stopping by.

 

I would like to know if you keep having inconveniences charging your Blaze? Following the instructions provided by @WendyB worked, did you receive a solution for this?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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‎05-16-2017 14:36

‎05-16-2017 14:36

Welcome to the forums!

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-18-2017 05:53

‎05-18-2017 05:53

Welcome to the Forums @Laombre3 and @WendyB thanks for stopping by.

 

I would like to know if you keep having inconveniences charging your Blaze? Following the instructions provided by @WendyB worked, did you receive a solution for this?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes