10-02-2018
20:17
- last edited on
10-03-2018
06:11
by
AlejandraFitbit
10-02-2018
20:17
- last edited on
10-03-2018
06:11
by
AlejandraFitbit
I haven’t had my Fitbit Blaze a year yet & I’m finding that this week I’ve had to charge my watch every day. The watch is not holding its charge & I mean from a 100% charge lasting less than 18 hours.
Before the battery would last about 4 days. Which was the reason why I bought the watch in the first place. I haven’t changed any settings. In fact the only thing I have on is the notifications for calls, texts, Step counts, heart rate & sleep mode. (For medical reasons) The brightness is turned all the way down. Movement tracking is turned off, only turned on when I’m exercising.
Can someone please tell me what to do to fix it. It’s very frustrating, I rely on this watch for medical purposes. I was happy with it until the battery started dying so quickly. I only got rid of my last watch (Microsoft) because the band kept breaking. If the Apple Watch didn’t have to be charged every day, I would have bought that instead of this one.
Moderator edit: subject for clarity
10-03-2018 06:12
10-03-2018 06:12
A warm welcome to the Community @U5MC777.
I am sorry to hear that your tracker isn't holding a charge and appreciate all the efforts in trying to fix this issue. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.