help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze is not receiving email and text message notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2017 23:09

‎07-09-2017 23:09

My Blaze is showing my new email address for At&T.  However, for whatever reason, I am not receiving any of them.  Why would this be happening?  Does the Blaze only work with Google?

Best Answer
0 Votes
1 REPLY 1

‎07-10-2017 05:09

‎07-10-2017 05:09

It's great to see you around @SunsetRunner. Regarding to your question, you need to have this app selected in order to receive the notifications. You can check by doing the following from your Fitbit app:

 

  1. Tap the Blaze icon
  2. Tap notifications
  3. Tap App Notifications
  4. Select the apps you want have
  5. Sync

 

If you have this app selected and you aren't receiving notifications, follow the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes