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Blaze is not receiving email and text message notifications

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‎07-09-2017 23:09

‎07-09-2017 23:09

My Blaze is showing my new email address for At&T.  However, for whatever reason, I am not receiving any of them.  Why would this be happening?  Does the Blaze only work with Google?

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‎07-10-2017 05:09 - last edited on ‎10-30-2025 10:02 by Fitbit Moderator

‎07-10-2017 05:09 - last edited on ‎10-30-2025 10:02 by Fitbit Moderator

It's great to see you around @SunsetRunner. Regarding to your question, you need to have this app selected in order to receive the notifications. You can check by doing the following from your Fitbit app:

  1. Tap the Blaze icon
  2. Tap notifications
  3. Tap App Notifications
  4. Select the apps you want have
  5. Sync

If you have this app selected and you aren't receiving notifications, follow the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post.

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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