Blaze is not syncing or showing the correct time

[MindiH]

I have had a blaze for a few months and all of a sudden it won't sync and the clock isn't set right anymore.

Moderator edit: Subject for clarity

[Daniel_Wescombe]

Hi MindiH,

Firstly make sure you have downloaded the Fitbit app. Let's start with changing the clock time:

1. Go to Settings then Personal Info.
2. Go to Advanced Settings, in there you will find Clock Display Time. You have the option to select whether you want the time shown in 12-hour or 24-hour clock units.
3. Click Submit and then sync your tracker.

As for Syncing your device

Make sure you have the Fitbit app! Once in the Fitbit app log in to your account that is associated with your device. Don't know what I mean by associated? When you click the account Section in the app, you should see your Fitbit device there. If you don't this means your device is not associated with your Fitbit account. In which you would have to associate the device with the account.

Other than that I can't see why your device wouldn't be syncing. Maybe try contact support for further assistance. Tell me how you go!

[AlejandraFitbit]

It's great to see you around @MindiH and @Daniel_Wescombe thanks for stopping by.

The reason why your tracker is not showing the correct time is because it is not syncing. Keep in mind that if your tracker doesn't sync it won't be updated. Once your tracker syncs, the time will be corrected. Please follow the instructions provided in the Having trouble syncing? post, after these steps your tracker should sync properly.

Let me know the outcome. 

[Fitpaul2]

Blaze will not change time will traveling across country

[AlejandraFitbit]

It's great to see new faces @Fitpaul2, welcome.

If your Blaze isn't showing the correct time, you can correct it by following the steps in the article: How do I change the time on my Fitbit device?. Keep in mind that the device you are using needs to have the proper time too.

Also, I suggest checking the help article: What should I know about traveling with my Fitbit?.

Let me know the outcome. 🙂