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Blaze is not syncing

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‎07-16-2017 10:46 - last edited on ‎07-17-2017 04:48 by Moderator Alum

‎07-16-2017 10:46 - last edited on ‎07-17-2017 04:48 by Moderator Alum

My Blaze won't sync unless I uninstall or turn it off or turn my phone off.

 

Moderator edit: Subject for clarity

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3 REPLIES 3

‎07-16-2017 10:41

‎07-16-2017 10:41

Not syncing 

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‎07-16-2017 23:41

In response to Cocobrown

‎07-16-2017 23:41

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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‎07-17-2017 04:46 - edited ‎07-17-2017 04:48

‎07-17-2017 04:46 - edited ‎07-17-2017 04:48

It's great to see you here @Cocobrown, thanks for troubleshooting this by yourself and @SteveH for stopping by. 

 

If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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