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Blaze is not turning on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-21-2018 13:37 - last edited on ‎02-22-2018 03:38 by Moderator Alum

‎02-21-2018 13:37 - last edited on ‎02-22-2018 03:38 by Moderator Alum

When I connect the USB from the device to the PC, the device's screen lights do not light, as the presentation installed on my iPhone suggests. Being a new appliance, I think it is faulty and I have to trigger the warranty. How should I proceed?

 

Carefully,

 

Jayme Gonçalves Reis

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎02-21-2018 20:34

‎02-21-2018 20:34

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎02-22-2018 03:41

‎02-22-2018 03:41

A warm welcome to the Community @Jagreis57 and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked or if you still having issues with your Blaze? Did you contact our support team, have they offer you a solution?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer