Blaze is totally unresponsive

[Clairex]

My blaze ran out of battery yesterday morning and I forgot to take my charger to work with me to top it up during the day. At one point I looked at it and the Fitbit logo was displayed and then it showed the time (as if I’d charged it). This only lasted for about a minute, before returning to the charge battery screen. I put it on to charge as soon as I got home (sorry I can’t remember whether the logo showed whilst doing this), but when I went to put it back in the wristband, it was totally unresponsive and the flashing green lights on the back weren’t there. I have followed the reset instructions (holding the left and bottom right buttons together for 10-15 seconds) several times, but nothing happens. I have also tried charging it again. Can you help please? My Fitbit was a Christmas present from my husband in 2016.

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart at least 3 times
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs