08-31-2018
15:33
- last edited on
09-03-2018
09:18
by
AlejandraFitbit
08-31-2018
15:33
- last edited on
09-03-2018
09:18
by
AlejandraFitbit
My Blaze tracker is allowing me to swipe up to music controls and down to notifications, as well as still being able to connect as an input device, but I can't swipe right to see stuff such as Today's stats, or timers or alarms and the like.
Moderator edit: subject for clarity
08-31-2018 19:09
08-31-2018 19:09
I have the same issue after the update... Left button does bring the screen back.
I hope that this is not away that we are getting tricked and buying a new. Probably an Ionic because this model has been discontinued?
09-03-2018 09:20
09-03-2018 09:20
A warm welcome to the Community @Josh__G and @4Cacado2 thanks for stopping by.
I appreciate the efforts in trying to fix this issue. If your trackers aren't swiping, I recommend restarting them by doing the following:
Now if the issue is directly with a button, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.
Let me know the outcome.
09-03-2018 09:43
09-03-2018 09:43
I saw your answer to the question at hand I had that same issue as well and your fed back and answer worked. YAY Thank you
09-05-2018 04:40
09-05-2018 04:40
It's great to welcome you @Wiggy8 and to hear that the instructions provided worked for you. If there is anything else we can help you with, do not hesitate to post it.
Happy stepping!
04-07-2020 09:36
04-07-2020 09:36
Your help is much appreciated it worked!! Thank you