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Blaze isn't auto tracking my sleep.

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My Blaze missed an entire night of sleep recording. I have been using sleep for about one week and it seems inconsistent as well. One night it only recorded about 3 hours. 

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Hey there @Virtualvisa. Good to see you in the Fitbit Community Forums! 🙂

 

I'm sorry that your tracker hasn't recorded your sleep properly 😕

 

At the moment, for any problem you might be experiencing when it comes to sleep, I can recommend restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

 

Also, you might want to keep these factors in mind to ensure that your tracker will record your sleep:

 

-Be sure to sleep in a position that allows your tracker to get a consistent heart rate reading and if you'd like, wear it a little tighter and higher on your wrist.

-To be able to see Sleep Stages, you should be asleep for at least 3 hours.

-The battery on your tracker shouldn't be critically low.

 

Let me know if you're still having problems with this!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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3 REPLIES 3

Hey there @Virtualvisa. Good to see you in the Fitbit Community Forums! 🙂

 

I'm sorry that your tracker hasn't recorded your sleep properly 😕

 

At the moment, for any problem you might be experiencing when it comes to sleep, I can recommend restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

 

Also, you might want to keep these factors in mind to ensure that your tracker will record your sleep:

 

-Be sure to sleep in a position that allows your tracker to get a consistent heart rate reading and if you'd like, wear it a little tighter and higher on your wrist.

-To be able to see Sleep Stages, you should be asleep for at least 3 hours.

-The battery on your tracker shouldn't be critically low.

 

Let me know if you're still having problems with this!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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Have tried the solution a number of times and still not tracking sleep.

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Good to see you around @GG007!

 

I'd like to know. Are you not getting any sleep record at all or is it sometimes working and sometimes not? Also, if it's being recorded, do you see the regular sleep tracking or are you able to see Sleep Stages?

 

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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