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Blaze isn't charging

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My Blaze isn't charging after I actually sync it. What should I do?

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Hey @JoseyWales, it's great to see you around and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Are you still having issues charging your tracker?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

 

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Hey @JoseyWales, it's great to see you around and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Are you still having issues charging your tracker?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hi, i am unable to start my own post so hoping this is seen although its shwing solved. I have tried all the suggestons however my blaze will not charge. Very frustrating as i have just brought myself a new strap to change it up.

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A warm welcome to the Community @Emmabentley78.

 

Thanks for troubleshooting this by yourself. If you are having issues charging your tracker, I recommend taking a look at the help article Why isn't my battery charging? and follow the instructions provide there.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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