Blaze isn't charging

[Icannotplease]

For the last year-and-a-half my Blaze has been sitting on the cabinet. It charges up and then last about I don't know a few minutes and the battery is dead. I don't feel like going through all the channels I can't even come up with a **ahem** username that you want me to use. I just know that I tell everybody that wants to buy Fitbit don't do it. Because if you weren't I'm work for a couple years and great but then all of a sudden it won't charge and you can't do nothing with it what name good is it for the price you pay for it.

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

It's great to have you here @Icannotplease! Thanks for the details that you've mentioned. I would like you to restart your Blaze and make sure you're properly charging it.  

Hope this helps! Keep me posted. 

[Rich_Laue]

If your blaze has been sitting with a dead battery., it might take a few deep charge discharge cycles to get life out of it. A dead lithium battery starts to deteriorate

[Icannotplease]

You know what if you wear your Blazer everyday and charge it every day like
you're supposed to you shouldn't have to worry about deep charges or
whatever the s*** you're talking about you know money was paid for this
thing and I wore it everyday and I charge it every day and now you know I'm
an old dude I was I'm 57 years old and I don't know technology I just know
you take it off your arm and you plug it up when I first got it it lasted a
week that lasted 3 days that lasted tooth and it lasted more than it lasted
30 seconds so you're telling me is something I've done wrong right it's
always something I've done wrong

[SilviaFitbit]

Hey @Icannotplease! Thank you so much, once again for the troubleshoot and details that you've mentioned.I totally understand your issue about this shouldn't be happening as you're using your Blaze just the way it's. I've shared your post with our Support team, keep an eye in your inbox. 

Your understanding is truly appreciated. 

[SunsetRunner]

I purchased a Blaze 3 days ago . It wont hold a charge either goes from 100 percent to dead in a few hours. Its not even showing low battery when syncing to phone,  just dies.

[SilviaFitbit]

It's great to have you here @SunsetRunner! Thank you for the troubleshooting that you've performed. I've shared your post with our Support team and they mentioned that you already have a case opened, please continue working this through email. 

Hope this helps!