help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze isn't charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-25-2018 10:42 - last edited on ‎06-27-2018 05:06 by Moderator Alum

‎06-25-2018 10:42 - last edited on ‎06-27-2018 05:06 by Moderator Alum

Please help, my Fitbit Blaze is not charging, I have tried everything, cleaned it, yes it is placed correctly, it’s snaps shut, I've connected it for hours it’s not coming on, or even showing the battery sign. And on the app it’s showing battery empty. I’m sending this from Nigeria so there’s no store to walk in to to ask what’s going on.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎06-27-2018 05:13 - last edited on ‎10-24-2025 17:38 by Fitbit Moderator

‎06-27-2018 05:13 - last edited on ‎10-24-2025 17:38 by Fitbit Moderator

It's great to welcome you @YemiCray.

Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer you a solution for this?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer