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Blaze isn't charging

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‎06-25-2018 10:42 - last edited on ‎06-27-2018 05:06 by Moderator Alum

‎06-25-2018 10:42 - last edited on ‎06-27-2018 05:06 by Moderator Alum

Please help, my Fitbit Blaze is not charging, I have tried everything, cleaned it, yes it is placed correctly, it’s snaps shut, I've connected it for hours it’s not coming on, or even showing the battery sign. And on the app it’s showing battery empty. I’m sending this from Nigeria so there’s no store to walk in to to ask what’s going on.

 

 

Moderator edit: subject for clarity

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‎06-27-2018 05:13

‎06-27-2018 05:13

It's great to welcome you @YemiCray.

 

Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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