Blaze isn't charging

[Golds]

 My Blaze will not charge. The contacts are clean.

Moderator edit: subject for clarity

[metootom]

I had to put mine up for months and disconnect everything from the computer etc., and today I tried to charge and it did fully. I then went to my dashboard and synced and now it is working. How long I do not know. I had it put up for at least since July/August.

[Golds]

Thanks, this is the 2nd time this has happened to me, the first time I disconnected the whole thing and re-installed it all and it started working again, this time nothing, this is a very frustrating product

[AlejandraFitbit]

A warm welcome to the Community @Golds and @metootom thanks for the input.

Thanks for troubleshooting this by yourself. I am glad to hear that you both got to managed this issue and that your trackers are working properly now. If there is anything else we can do for you, do not hesitate to post it.

Keep the stepping up! 

[Golds]

I haven't resolved this issue.

My fitbit blaze is completely dead

I have cleaned the contacts

I have connected the charger to various outputs. i.e. my PC, wall outputs. 

I have pressed the left and bottom right hand buttons

Nothing happens.

I have never got the unit unduly wet other than being out in the rain.

I received the unit as a gift for Xmas 2017 so it is only about 10 months old.

Can I get a replacement as I am really fed up with this, reading the reports in this forum this seems to be a very unstable product, previously I had a charge HR which worked fine, 

[AlejandraFitbit]

Thanks for the information @Golds.

Since the instructions you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted.