Blaze isn't charging

[Kaz60]

New Blaze. Won’t charge. Has small red strip and goes no further!

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @Kaz60, welcome to the Community.

I am sorry to hear that your Blaze isn't charging and recommend taking a look at the help article Why isn't my battery charging? and follow the instructions provide there.

I hope this helps, let me know the outcome. 

[Kaz60]

No that hasn’t worked. It’s dead when I take it out of charger!

Sent from my iPhone

[AlejandraFitbit]

Thanks for the update @Kaz60. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution.

Let me know if you need anything else.