help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze isn't connecting to my Sony Xperia C4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-06-2017 09:57 - last edited on ‎04-07-2017 16:50 by Fitbit Moderator

‎04-06-2017 09:57 - last edited on ‎04-07-2017 16:50 by Fitbit Moderator

I have android device Sony Xperia C4 dual sim with android 5.1 OS . Blaze is connected to my device by bluestooth successfully but whenever trying to control from blaze. it is showing connecting and then Not connected. Please let me know what is the solution for this. Thanks.

 

Moderator edit: Update subject for clarity 

Best Answer
0 Votes
2 REPLIES 2

‎04-06-2017 10:00 - edited ‎04-06-2017 10:02

‎04-06-2017 10:00 - edited ‎04-06-2017 10:02

@blaze01, I moved this post the Blaze Help Forum. I am not sure what it has to do with the subject of overeating - it appears to be a problem between the Blaze and the Fitbit app.

Best Answer
0 Votes

‎04-07-2017 17:10

In response to USAF-Larry

‎04-07-2017 17:10

Thanks for moving the post @USAF-Larry. Welcome to the Community @blaze01! Currently, the Sony Xperia C4 isn't listed as supported in our list. This is the reason why you're unable to sync your Blaze to your account from your phone. 

 

You can use the app to log your food, exercise and water and use the computer to sync your tracker. You just need to have plug the Dongle in your computer and once you're near it, it will automatically sync. 

 

Hope this helps.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes