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Blaze isn't holding a charge

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‎09-25-2018 08:18 - last edited on ‎09-26-2018 04:23 by Moderator Alum

‎09-25-2018 08:18 - last edited on ‎09-26-2018 04:23 by Moderator Alum

I've noticed my Blaze isn't holding charge and I have checked the charger with a friends and it works but looking at the back of the Blaze where the contact points are the two points at left side seem to have holes in the middle. Does this mean it had worn through!? Anyone else had this problem. Surely the contacts shouldn't have done this.

 

 

Moderator edit: subject for clarity

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‎09-26-2018 04:26 - last edited on ‎05-28-2025 07:38 by Fitbit Moderator

‎09-26-2018 04:26 - last edited on ‎05-28-2025 07:38 by Fitbit Moderator

It's great to see you around @J6nst.

Could you please be more specific about the issue you are experiencing? The issue is with the Blaze holding a charge or with your cradle? In the meantime, I recommend taking a look at this post and follow the instructions provide there. Also, attached is an image of the cradle.

Blaze cradle.jpg

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-26-2018 11:18

In response to AlejandraFitbit

‎09-26-2018 11:18

My issue is with the blaze not charging correctly. On the rear of the blaze
there is 4 contact points for the charger. The 2 on the left of the device
have what looks like a hole in the middle where the charger would press
against. So I believe this is causing the pins to sometimes make contact
and sometimes not.
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